Petroarcintl.com Privacy Policy

Last updated: February 25, 2016.

PetroArc International knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting petroarcintl.com, you are accepting the practices described in this Privacy Policy.

What Personal Information About Customers Does Petroarcintl.com Gather?

The information we learn from customers helps us personalize and continually improve your petroarcintl.com experience. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing our products for you, improving our services, and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses petroarcintl.com.
  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from petroarcintl.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please use the opt-out feature contained in initial newsletter subscription emails.
  • Information from Other Sources: We might receive information about you from other sources and add it to our account information. This information is usually publicly available information.

What About Cookies?

  • Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide support for mailing lists and anonymous Google Analytics tracking.
  • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of PetroArc International’s useful features, we recommend that you leave them turned on. If you reject cookies, you may not be able to sign up for our newsletter or be eligible for our trial software downloads.

Does PetroArc International Share the Information It Receives?

We do not share your information to the best of our abilities, except in the following cases:

  • Third-Party Service Providers: We utilize several services available online to help our website function (such as MailChimp). In this case, MailChimp has  access to information you openly provide, such as your email address, first and last name, and email-receipt web beacons.
  • Promotional Offers: Sometimes we send offers to selected groups of interested customers. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please opt-out of our newsletter(s).
  • Protection of PetroArc International and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of petroarcintl.com. We do not sell, rent, share, or otherwise disclose personally identifiable information from customers for commercial purposes. 
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

What About Links to Other Websites?

Our site includes links to other Web sites. We do not control the policies and practices.

Which Information Can I Access?

You may view the information that we have collected by reviewing your account under ‘My Account’ on our website.

What Choices Do I Have?

  • If you do not want to receive e-mail or other mail from us, do not sign up for our newsletter(s).
  • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of Petroarcintl.com’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Petroarcintl.com products and services that require you to Sign in.

Conditions of Use, Notices, and Revisions

If you choose to visit Petroarcintl.com, your visit and any dispute over privacy is subject to this Policy and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Texas. If you have any concern about privacy at Petroarcintl.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

 

Examples of Information Collected

Information You Give Us

You provide information when you search, subscribe to newsletters, or communicate with customer service.  Information you communicate with us by phone, e-mail, or otherwise, may consist of your name, address, and phone numbers; or financial information. Financial information is not stored on our website, nor do we ask you to enter any payment information for our products. All product purchases are completed through purchase orders (PO) or alternate arrangements made separately from petroarcintl.com.